Storm Policy

Inclement Weather Policy


At Unico Hotel Riviera Maya the safety and wellbeing of our esteemed guests remain of utmost importance, especially in emergency situations. In light of severe weather conditions, we offer the convenience of accommodating reservation changes to ensure that our guests are able to fully enjoy their stay with us.

This policy applies solely in the event that your flight undergoes modification or cancellation as a result of inclement weather.

Arrivals - Terms and Conditions: 

In order to proceed with the following benefits, it is imperative that the reservation guarantee deposit has been covered beforehand.

Departures - Terms and Conditions:

Unico Hotel Riviera Maya provides discounted rates for extended stays (subject to room availability) for those affected by canceled flights.

This policy applies to reservations made on Unico Hotel Riviera Maya

For reservations made through groups, weddings, or third-party entities such as tour travel operators, travel agents, or online travel agencies, their specific policies will be in effect. It is recommended to contact them directly for further assistance.

Groups or weddings directly booked with Unico Hotel Riviera Maya or AIC Hotel Group will be subject to their respective contract policies.

This policy may be subject to change or discontinuation without prior notice.

Additional information, kindly reach out to our Reservation Department via email at


Certificate Terms and Conditions: